PNS|HYDERABAD
And with PropChk, you can say goodbye to hidden defects and costly surprises. The experts are like detectives for your property, sniffing out potential issues and providing you with a clear picture of its condition. They’re not just about identifying problems, though – they’re also about finding solutions. Their reports are designed to be actionable, so you can prioritise repairs and maintenance with confidence. Whether you’re a homebuyer, developer, or investor, they’re here to help you make informed decisions about your property. Here’s how Saurabh Tyagi, Co-founder and CEO of PropChk, does it!
How is PropChk using its inspection services to bridge the trust gap that exists between developers and homebuyers in the Indian real estate market?
By providing transparent, technologically advanced property inspections that provide buyers with objective, factual evaluations, it helps close the trust gap. The thorough inspection reports, which are supported by photographic proof and completed by certified mechanical, electrical and civil engineers, provide clients the assurance they need to make wise choices. We guarantee that buyers receive exactly what they are promised by exposing hidden flaws and providing useful insights, fostering responsibility in the real estate industry.
When establishing a tech-enabled home inspection startup in India, what particular difficulties did you encounter and how did you resolve them?
One of our main challenges was educating the market about the importance of home inspections. In India, this idea is still relatively fresh, in contrast to some Western markets. By illustrating the actual dangers of missing inspections, we aimed to raise awareness among developers and homebuyers. Maintaining uniformity in quality across cities was another difficulty. In order to solve this, we created exclusive inspection checklists, made training investments and provided our workers with standardised equipment and software so that everything was consistent throughout all sites.
How does it make sure that all of its inspection reports are high-quality and consistent, particularly while expanding operations across several cities?
Our activities are based on consistency. Every inspection adheres to a defined, industry-standard checklist that is customised for the kind and stage of the property. Our engineers ensure consistent data collection and analysis by using calibrated instruments and sophisticated software. In order to double-check reports prior to distribution, we also have internal quality assessment mechanisms in place. As we continue to grow, these procedures enable us to scale without sacrificing quality and this discipline enables us to uphold high standards throughout the more than 12 locations in which we operate.
How can data analytics and technology improve the customer experience?
Our inspection model is heavily reliant on technology. Every step of the process is tech-driven, from the proprietary software that gathers and analyzes data to the high-precision instruments utilised on-site. By using data analytics, we can find trends in flaws across projects and geographies, which helps us make better recommendations and enhance subsequent inspections. Customers will benefit from quicker turnaround times and clearer, more accurate reports, which will increase their happiness and trust.
What are your goals for growth as it keeps expanding, and how do you see yourself further upending the real estate industry?
Through the onboarding of qualified people and the improvement of our tech stack, we are quickly growing our reach beyond the present 12+ cities. Our goal is to standardise home inspections in all Indian real estate transactions. Our goal is to establish a more transparent and reliable environment where quality assurance is the standard rather than the exception by further integrating our services into the purchasing process, whether directly with homeowners, developers, or channel partners.
