Change is the only constant – while an oft-used adage, holds true to everything under the sun, including business.The world, in the last two years, has undergone unprecedented changes, which reflects in the work culture now.
The overnight adoption of remote/hybrid working, a greater focus on HR Tech, and the creation of purpose-led organisations are just some of the trends we saw in 2022. As we step into 2023, it’s time to plan ahead based on the previous year’s trends and the projections for the new year.
Vijay Yalamanchilli, founder of Keka shares some trends that the sector will root for in the coming year.
Building a skill-based organisation:
In the fast-evolving business landscape, organisations are identifying the need for a multi-skilled team that can remain relevant in the highly-competitive environment. The disruption caused by the pandemic has only intensified the need for employees to adopt in-demand skills and become indispensable cogs in their organisations. But, the onus of upskilling and reskilling does not fall on employees alone. Employers, too, must contribute towards building skill-based organisations. In this regard, HR teams need to ramp up upskilling and reskilling initiatives. Skill building must be a regular practice based on current and potential skill gaps.
Enabling purpose and ESGs (Environmental Social Governance):
Over the past few years, the workforce has been increasingly seeking personal value and purpose in their job roles. In 2023, HR professionals must focus on delivering value by sharing the organisation’s ESG initiatives with the team. In fact, suggest the ESG performance of a company will become vital to attract and retain the best talent.
Laying down clear purpose goes a long way in engaging and retaining them for longer periods. The last few years have seen an increased awareness of social issues among people contributing to changes in responsibilities for HR departments of organisations.
Role of CHRO to become important
The Chief Human Resource Office (CHRO) of an organisation wears many different hats. Besides leading discussions in board meetings to formulate policies, business, production and employee safety, CHROs are also responsible for leading the ESG goals of an organisation. In 2023, the CHRO must be given a definitive seat at the table with resources, responsibility, and accountability as they build the work culture.
Concentrate on deskless workers
Deskless workers are those who need to be physically present at their jobs and don’t have the option to work remotely, or do not have the flexibility of working hours. According to a report, 37% of deskless workers are expected to leave their jobs in the next six months in view of pay disparity. Hence, it is necessary for HR professionals to offer better career opportunities, compensation and improved working conditions to deskless workers.
Reduce employer-employee gap
In 2023, HR professionals must address and bridge the gap between employers and employees. This can be made possible in several ways such as managers practising an open door policy, business updates being shared with employees regularly, and one-on-one sessions being held with employees and the leadership to avoid a communication gap.
When leaders understand and consider employee needs and expectations while making business decisions, employees feel a sense of belonging. This reduces conflict, increases motivation, and may also be a great way to reduce moonlighting.
In 2023, organisations will heavily rely on HR professionals and their experience to tackle the challenges ahead, making it essential for the latter to continue building resilience.
Professionals now look for connection and empathy after being subjected to negativities and uncertainties. With the possibility of employee experience taking the centre stage, organisations and HR professionals will have to focus on strengthening the bond between employees and employers.Employee satisfaction, hybrid work, and interpersonal relationships will be prioritised in 2023 with technology playing a vital role in delivering desired outcomes.
