IRCTC’s revenue ‘reduced drastically’ due to Covid-related restrictions

PNS|New Delhi

IRCTC’s revenue “reduced drastically” by almost 64 per cent during 2020-21 as compared to 2019-20 due to Covid-related travel restrictions, Railway Minister Ashwini Vaishnaw said on Wednesday.

He added that the revenue increased gradually after the situation normalised.
Replying to a query in Lok Sabha, Vaishnaw said in 2019-2020, the Indian Railway Catering and Tourism Corporation earned Rs 2,342.41 crore, which went down to Rs 861.64 crore during the Covid-affected 2020-21. In 2021-22, the IRCTC earned Rs 1,952.30 crore.

“Revenue during FY 2020-21 has reduced drastically as compared to FY 2019-20 due to travel restrictions imposed during Covid-19 by the Government of India. However, after lifting of restrictions and starting of cooked food in trains during FY 2021-22, the revenue again gradually increased,” he said.

He also said the estimated number of rail passengers who have used IRCTC for
booking train tickets during 2019-2020 is 5,229 lakh, followed by 3,052 lakh in 2020-21, and 7,343 lakh in 2021-22.

In the current fiscal, till October 31, 4,607 lakh passengers have booked tickets through IRCTC, he said.

The minister said apart from IRCTC, there are various key players across online ticketing sector such as Makemytrip and Easemytrip.

“However, the business of these companies cannot be compared with IRCTC, due to the presence of the IRCTC in other segments such as catering, travel and tourism as well as Railneer in addition to internet ticketing.